Terms and conditions
These terms and conditions ("Terms") govern your use of Happy Jokers Casino (the "Website" or "Platform"), a licensed online gaming service provided by EVENTA DIGITAL LIMITADA, and any associated services or products. By accessing or using our Website, you agree to be bound by these Terms.
Acceptance of Terms
These Terms constitute the entire agreement between us and govern your use of Happy Jokers Casino. Please read them carefully before using our Website.
Age and Legal Restrictions- You must be at least 18 years old (or the legal age in your jurisdiction, whichever is greater) to register for an account with Happy Jokers Casino.
- Accessing or using our Website from jurisdictions where gambling is prohibited by law is strictly forbidden.
Account RegistrationEligibility- Only individuals who are at least 18 years old (or the legal age in their jurisdiction, whichever is greater) and have not been previously banned or excluded from using our Website may register an account with Happy Jokers Casino.
- By registering an account with us, you confirm that you meet these eligibility requirements.
KYC and Verification Requirements- To comply with international anti-money laundering regulations, we are required to verify your identity and address when you make a deposit into your account or request withdrawals of $2000 or more in any 30-day period.
- You may be asked to provide documentation such as a government-issued ID and proof of residency.
Responsibility for Account Security- You must not allow anyone else to use your login credentials, including but not limited to, children under the age of 18 who are still living with you.
- Failure to report unauthorized access or breach could result in suspension or permanent closure of your account without compensation.
Deposits and WithdrawalsAccepted Payment Methods- We accept payments via Interac, Visa, Mastercard, Bitcoin, USDT, Skrill, and other methods listed on our Website.
- The minimum deposit amount is $20 (or the equivalent in your local currency). Please note that deposits made using cryptocurrency have an additional 5% charge.
Minimum and Maximum Limits- The maximum daily withdrawal limit is $1000 (or the equivalent in your local currency), while weekly limits are set at $3000.
- Monthly withdrawals over $10,000 require approval from our Customer Support team via email.
Processing Times and Fees- Please note that there may be a temporary delay of up to 24 hours before credits appear on your account after making a deposit or withdrawal request.
- If you withdraw using cryptocurrency, we reserve the right to impose additional processing fees for withdrawals greater than $5,000.
Anti-Money Laundering Policy- Happy Jokers Casino is committed to preventing money laundering and complying with relevant regulations. All transactions are subject to review by our compliance team, who may request further documentation or contact third-party services for verification purposes.
- Failure to comply with these requirements could result in your account being suspended or terminated without compensation.
Bonuses and PromotionsHow Bonuses Are Credited- Bonus funds will be credited automatically upon making a qualifying deposit, except where specified otherwise.
- In the case of a bonus not being awarded despite meeting all conditions for eligibility, contact our Customer Support team via email or live chat for assistance.
Wagering Requirements- All bonuses and winnings from free spins come with specific wagering requirements that must be fulfilled within 30 days before any withdrawal can occur.
- The minimum wager requirement is $20 (or the equivalent in your local currency) per bet.
Expiry and Abuse Clauses- If you fail to fulfill the required wagering for a bonus, it will expire without notice on our part.
- Please be aware that Happy Jokers Casino reserves the right to void bonuses where account activity indicates abuse or any exploitation of an offer for financial gain is suspected.
Gameplay and FairnessRNG Usage- We utilize Random Number Generators (RNG) from reputable third-party providers, ensuring a fair and unbiased outcome for all games.
- Please refer to our help section for details on how these systems work if you're unsure.
Game Malfunctions- In the unlikely event of game malfunctions due to server issues or software bugs, bets may be voided at Happy Jokers Casino's discretion.
- Withdrawal and deposit limits will remain in effect regardless of any ongoing technical difficulties affecting gameplay.
Limits on Play and Responsible Gaming Tools- Users can choose from multiple limit options for their accounts through the settings section. Please ensure to adjust these values based upon your gaming habits and needs for effective self-control.
- Our software features tools specifically aimed at reducing problem gambling risks, such as temporary/permanent exclusion.
Responsible GamblingSelf-Exclusion Options- Customers who wish to limit their own access to Happy Jokers Casino services or pause play completely may apply through our help center for a 6-month term minimum.
- All accounts requesting self-exclusion will undergo an audit process with relevant data and information collected during the period of restriction, which we cannot disclose further due to regulation protection.